Shipping Policy

At Jann Art, we believe in being clear and transparent about our shipping process, timelines, and costs. Please review the details below before placing your order.

Processing Time

2D Printed Apparel (USA Fulfillment): 1–2 business days
3D / All-Over-Print Apparel (Asia Fulfillment): 3–5 business days
Processing times may be longer during peak seasons or holidays.

Shipping Timeframes

USA Orders (2D Products): 4–7 business days via USPS, UPS, or FedEx
USA Orders (3D/AOP Products): 10–12 business days via international shipping partners
Tracking Information: Sent via email once your order has been shipped

Shipping Costs

USA: Free shipping on all orders
We currently do not offer international shipping outside the USA

Order Tracking

You will receive a tracking link via email as soon as your order is shipped. You can also check your status through our Order Tracking page.

Shipping Address

Please ensure your shipping address is correct before completing your order. We cannot be responsible for lost packages due to incorrect or incomplete addresses.

Delays & Exceptions

While we aim to deliver within the stated timeframes, delays may occur due to:

Weather disruptions
Carrier delays
Customs clearance (for international shipments in the future)

Store Information

Jann Art (Owned & Operated by KIMBERLYRB LLC)
📍 HQ: 1012 Marquez Pl, Ste 106-B, Santa Fe, NM 87505, USA
📍 Fulfillment & Returns: 14801 Able Ln, Ste 102, Huntington Beach, CA 92647, USA
📧 Email: cs@jannart.com
📞 Phone: +1 (724) 648-4174
🕒 Business Hours: Monday–Friday, 8:00 AM – 6:00 PM CT
⏱ Customer Service Response Time: Within 1 business day